Web Design Trends

Designers are always exploring new things and figuring out what will bring your attention. As the technology changes the way of designing your web page also changes. We adapt constantly to modern technology and usually copy the best ideas that are currently out there. It is hard to come up with something new when there are already millions of design ideas already done, but that is nothing to worry about.

Many companies follow the upcoming trends and implement them to their customers. Sometimes it is hard to follow up, so getting help from an agency isn’t anything new. We are going to cover some of the trends that best suit current market. Developing and building a website can take a lot of time and can cost a lot, but getting the user experience and design right is important for increasing conversions.

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Minimalism

The first … Read more

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Steps Taken in a Corporate Investigation

Finding yourself in the middle of a corporate investigation is always uncomfortable, especially as an employer. However, with employee theft now accounting for 6{88cedc18ff1c21aab11c0feb474e71aa5128e48d5d52cde49cd84a8d8c80a589} of all crime committed against retailers in the UK it is quickly becoming an unavoidable issue. Whilst you may be eager to find out the truth, you must also be wary of going into an investigation unprepared as you may find yourself caught up in an intense legal battle soon after. There is a process of investigating a theft within your company and a way to conduct yourself with your employees. Here we have compiled some of the steps you will need to take during corporate investigation to ensure everything is legal and above board.

Discretion

Naturally, when you are internally investigating your employees regarding a theft discretion is key. Although this can be a stressful period, it is important that you keep everything you are … Read more

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Why You Need an Automatic Call Distribution System for your Business

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It is known to many as an Automatic Call Distribution system or theĀ ACD system. It distributes incoming calls to the right agent in your company. Today, most of the call routing engines are integrated into theĀ CIT system, computer telephony integration system. It enables one to adjust the routing rules, without the need for IT assistance. There are many levels in which these systems are sophisticated. A powerful ACD integrates a call tracking solution and routes a call depending on a specific channel of advertising as well as a keyword in various search engines. Here are some of the benefits of integrating this system into your organization.

 

Calls Are Flawlessly Routed

 

The system route calls based on an algorithm. The system considers the contact of the caller, caller’s data, their area code, IVR configurations, agent skill, their availability and your organization rules. Routing of calls … Read more

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